Job Description

🖥️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!


Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk – Voice Support team in Pune!


💼 What You’ll Be Doing:


  • 📞 Provide top-notch support to global clients via calls, chat, and email
  • 🛠️ Troubleshoot technical issues related to:
  • VPN, Drivers, O365, Active Directory
  • Operating systems & basic networking
  • Microsoft Office and other productivity tools
  • 🎫 Work on ticketing tools such as ServiceNow, Remedy, or Control-M
  • 💡 Own the issue, analyze, and provide efficient, timely resolutions
  • 🤝 Ensure every customer interacti...

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Take the next step in your AI career. Submit your application to Infosys BPM today.

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