Job Description
Job Description
The purpose of the role is to help Asurion's customers stay connected with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.
Why Asurion?
Next Level Pay: Earn competitive salary PLUS unlimited sales incentives (incentives are based on performance).
Free Daily meals: Complimentary meals every day
Work-Life Balance: Up to 30 days paid time off (convertible to cash)
Future planning: Life insurance + retirement plan
And more: Transportation, rice, and other allowances
Key Accountabilities
Undertake service requests for customers ensuring compliance with Asurion's policies and procedures carrying out effective note-taking on calls
Providing technical expertise on inbound calls or other electronic input (e.g. website, CHAT, or email) from customers fo...
The purpose of the role is to help Asurion's customers stay connected with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.
Why Asurion?
Next Level Pay: Earn competitive salary PLUS unlimited sales incentives (incentives are based on performance).
Free Daily meals: Complimentary meals every day
Work-Life Balance: Up to 30 days paid time off (convertible to cash)
Future planning: Life insurance + retirement plan
And more: Transportation, rice, and other allowances
Key Accountabilities
Undertake service requests for customers ensuring compliance with Asurion's policies and procedures carrying out effective note-taking on calls
Providing technical expertise on inbound calls or other electronic input (e.g. website, CHAT, or email) from customers fo...
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