Job Description

Technical Support Analyst (Contract-to-Hire)


Are you a sharp Technical Support Analyst looking to make a real impact? Join a dynamic team providing support primarily in Mesa. This 6-month contract-to-hire role offers career advancement and a comprehensive benefits package.

The Role

This position features a hybrid workflow focused on localized support: approximately 80% in-person/desk-side support and 20% help desk coverage (calls/emails/chats), though this ratio may fluctuate based on project needs.

The Impact You’ll Make

You will be the face of IT, ensuring seamless operations across our Mesa, Peoria, Surprise, and Avondale locations.

  • Advanced Troubleshooting: Triage and resolve Level I, II, and III incidents involving hardware, software, and networking.

  • Customer Excellence: Validate resolutions with internal users and ...

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