Technical Support Analyst

Company Description

Weaver is a global leader in enterprise software solutions, leveraging over 24 years of expertise in low-code office automation platforms to drive workplace efficiency. Headquartered in China and with a presence in key markets worldwide, including Singapore, Malaysia, Indonesia, Thailand, Dubai, Germany, Spain, and the UK, Weaver empowers over 80,000 organizations across 87 industries. By providing scalable and agile platforms, the company helps businesses turn digital challenges into opportunities. With a mission to bridge the gap between ambition and execution, Weaver is dedicated to delivering innovative solutions for global digital transformation.

Role Description

This is a full-time on-site role for a Technical Support Analyst located in Greater Kuala Lumpur. In this role, the individual will assist customers by troubleshooting technical issues, resolving queries, and ensuring customer satisfaction. The Technical Support Analyst will ana...