Job Description
We're building the AI-driven future of customer success, from retention to growth!
Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.
About This Role
We're looking for a full-time Technical Support Analyst - L1 to join our Support team reporting to the Hiring Manager's Title. This role is a hybrid role based out of our Hyderabad, India location.
In this role, you'll play a key role in driving customer success and retention at Gainsight by managing a portfolio of clients, resolving technical issues efficie...
Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.
About This Role
We're looking for a full-time Technical Support Analyst - L1 to join our Support team reporting to the Hiring Manager's Title. This role is a hybrid role based out of our Hyderabad, India location.
In this role, you'll play a key role in driving customer success and retention at Gainsight by managing a portfolio of clients, resolving technical issues efficie...
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