Job Description

Our Mission, Vision and Values

Mission: To make a positive impact on our clients, our people, and our communities

Vision : To elevate all experiences by caring more

Values : Do the right thing, Service to others, Mutual Respect, Always Getting Better, Quality

Responsibilities

  • Maintaining, repairing, and troubleshooting Laptop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone
  • Loading workstations for new hires, including desk and office setup with required hardware
  • Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms
  • Helping maintains our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner
  • Working closely with various firm members to answer t...

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