Job Description
Join to apply for the Technical Support Analyst role at The Cigna Group .
About The Cigna Group
Cigna is a multinational organisation and a leading global health services provider, dedicated to helping people improve their health, wellbeing and sense of security.
Role Overview
The Technical Support Analyst will join our Production Support team located in Kuala Lumpur, responsible for supporting a portfolio of applications, portals and services predominantly built on Java and .NET technologies (C#, ASP.NET, .NET Core). The role oversees day‑to‑day production environment activities.
Key services the Production Support team provides:
- Application Support
- 24/7 Production Support
- Monitoring, triage, defect identification and remediation
- Configuration updates, data fixes, ad-hoc reporting requests
- Incident Management
- Release Management
- Change Management
Ready to Apply?
Take the next step in your AI career. Submit your application to The Cigna Group today.
Submit Application