Job Description

Hi, We are excited to learn more about you and your unique background. We are excited to learn more about you and your unique background.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

We are looking for a Technical Support Analyst who will:

Support & Operations

  • Provides Level 2 support to customers, resolving technical issues in live production environments.
  • Experience in ticket and queue management
  • Liaises with Level 2 (Operation support), Level 3 (PS), and Level 4 (R&D) teams for issue resolution.
  • Drives process improvement to meet SLAs and service expectations.

    •  Work Conditi...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to CSG today.

    Submit Application