Technical Support Analyst II (Help Desk)

Technical Support Analyst II (Help Desk)

Location:                      Vaughan, Ontario

Work Arrangement:   Hybrid (with regular travel to company offices and project sites throughout Ontario)

Type:                           Full-time, Permanent

We are currently seeking a Technical Support Analyst II (Help Desk) to join our team. This position is responsible for ensuring the consistent and optimized delivery of desktop and end-user technology support across assigned office and field locations. Acting as the primary point of contact for local IT support needs, the successful candidate will provide technical assistance, troubleshoot hardware and software issues, and support the deployment and maintenance of IT infrastructure and equipment.

While this position follows a hybrid work arrangement, the successful candidate is expected to be...