Job Description
Leverage your technical skills as a Technical Support Analyst with Lexcom in Regina, SK, providing dedicated support across multiple platforms. This position focuses on resolving customer issues effectively and efficiently.
In this role, you will be responsible for Tier I service desk support, addressing incidents and service requests. Your responsibilities will include handling IT issues related to Microsoft applications and coordinating workstation data migrations. This is a stable, long-term position for those eager to grow.
Key Responsibilities:
• Resolve technical issues regarding Microsoft applications
• Facilitate workstation data migrations for users
• Support on Microsoft 365 for mobile devices
• Provide onsite support for network and internet issues
• Assist in implementing remote access solutions
Requirements:
• Valid Class 5 Driver's license
• Passing a Criminal Record Check
• Acquire MS-900 certification within 6 months
• Preferably Comp...
In this role, you will be responsible for Tier I service desk support, addressing incidents and service requests. Your responsibilities will include handling IT issues related to Microsoft applications and coordinating workstation data migrations. This is a stable, long-term position for those eager to grow.
Key Responsibilities:
• Resolve technical issues regarding Microsoft applications
• Facilitate workstation data migrations for users
• Support on Microsoft 365 for mobile devices
• Provide onsite support for network and internet issues
• Assist in implementing remote access solutions
Requirements:
• Valid Class 5 Driver's license
• Passing a Criminal Record Check
• Acquire MS-900 certification within 6 months
• Preferably Comp...
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