Job Description

Location

Montreal, QC — Onsite (Near Peel Metro Station). Please note that we do not accept remote or hybrid candidates at this time.


The Role

We are looking for a Technical Support Agent to join our on-site Montreal team. This full-time, on-site role (34 hours/week) is ideal for someone who thrives in a fast-paced environment and enjoys working closely with clients and cross-functional teams.

Compensation:

$25 per hour

Responsibilities:

What You’ll Do

  • Customer Support: Provide direct support to customers with payment-related issues, ensuring they are resolved efficiently.
  • Problem Resolution: Identify and troubleshoot payment processing issues, including transaction failures and payment disputes.
  • Documentation: Maintain detailed records of customer interactions, issues, and reso...

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