Job Description

What if you could start your next chapter in sunny Greece, surrounded by international colleagues from around the globe, all driven by the desire to grow, learn, and thrive in an innovative environment?

Whether you’re seeking professional development, new career prospects, cultural exploration, or a truly international lifestyle experience, this is your opportunity.

Your responsibilities and impact as a Technical Support Agent will be:

  • Assisting users with technical and account-related inquiries via phone, email, and chat

  • Providing guidance on account settings, digital content downloads, and payment setups

  • Troubleshooting a range of user issues at the Tier 1 support level

  • Managing refund requests, subscription concerns, and prepaid credit inquiries

  • Ensuring a safe, compliant, and high-quality user experience

  • Meeting service level targets and contributing to customer sat...

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