Technical Support Advisor (Portuguese)

About the job Technical Support Advisor (Portuguese)

We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Portuguese speaking Technical Support Advisor to join their teams in A Coruña.

Position: Technical Support Advisor

Location: A Coruña, Spain / On-Site

Employment type: Full-time

Remuneration: Base salary + bonuses.

DUTIES AND RESPONSIBILITIES:

• Provide technical support and assistance for a project with a leading software development company.
• Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively.
• Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
• Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges.
• Contribute to the continuous improvement of processes and provide val...