Job Description

Technical Support Advisor - Identity

Technical Support AssistantCompany
A global chemical manufacturing company is currently seeking an expert of Azure AD, MFA, and SSO, as well as familiar M365 to join the team as a Technical Support Advisor.

Technical Support Advisor - Identity
  • Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.
    Experience in the enterprise customer arena
  • Face-to-face customer engagement skills
    Excellent written, oral and presentation skills
  • Troubleshooting knowledge & skills
    Good understanding of ITIL/Service Management
    Passion for new innovative technology and drive customer transformation
  • Ability to deliver presentations and discuss complimentary products at a solutions leve
  • Abilit...

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