Job Description
Location: Barcelona, Spain
Schedule: 39h/week | Monday–Friday | 9:00–18:00
Contract Type: Full-Time | On-Site
Join an international technical support team in Barcelona and assist German‑speaking customers with technical solutions.
Responsibilities- Provide technical support via phone, email, and chat
- Troubleshoot software and hardware issues
- Escalate complex cases
- Maintain SLA and quality standards
- Fluent German
- English B2+
- Minimum 2 years of experience in customer or technical support
- Strong troubleshooting skills
- Competitive salary
- Performance bonus
- Health insurance
- Employee benefits program
- Paid training
- Career progression
- Flight ticket
- Temporary accommodation
- Relocation support
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