Technical Supervisor

As Technical Supervisor, you will:

• Supervise the technical team on a day-to-day basis to ensure performance standards, quality, and deadlines are met.
• Coordinate and monitor pre-sales and post-sales technical support for Sales accounts and clients.
• Communicate project progress, technical issues, risks, and challenges to the assigned manager.
• Manage technical schedules, calendars, and resource allocation based on Sales department requests and project demands.
• Inspect work in progress and completed tasks to ensure compliance with technical standards, SLAs, and timelines.
• Perform quality control and review technical deliverables, documentation, and reports for accuracy and completeness.
• Monitor service delivery, workload distribution, and resource utilization to support capacity planning.
• Track client contracts, project periods, licenses, renewals, and communicate improvement opportunities for technical services...