Technical Specialist - Mobile Assurance

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We are looking for a Technical Specialist – Mobile to join our National Field Operations team based in the Brisbane area. In this role, you'll be the local governance expert for our Mobile Assurance contract, ensuring vendors meet their WHS and quality obligations while providing technical leadership across incident and problem management. With mobile technology constantly evolving, you'll work across 3G, 4G, LTE and 5G — and whatever comes next.

What You'll Do

• Conduct WHS inspections and quality assurance audits to ensure vendor compliance with contractual obligations.
• Act as the technical escalation point for mobile technology incidents and complex problem management.
• Liaise with Optus Tier 2 and Tier 3 engineering teams on technical iss...