Job Description
Area(s) of responsibility
Role Summary
Customer is seeking an Insurance Business Analyst to support the IT Non-Admitted Production Support unit for the GuideWire Policy Center – administration system. The role involves monitoring a ticketing system, analyzing incidents and requests, resolving or escalating them, and supporting workflows. The ideal candidate should have 5+ years of business analysis experience in Commercial Property & Casualty insurance, with preferred experience in GuideWire Policy Center and technical qualifications in system integration and policy administration solutions.
Role Responsibilities
Role Summary
Customer is seeking an Insurance Business Analyst to support the IT Non-Admitted Production Support unit for the GuideWire Policy Center – administration system. The role involves monitoring a ticketing system, analyzing incidents and requests, resolving or escalating them, and supporting workflows. The ideal candidate should have 5+ years of business analysis experience in Commercial Property & Casualty insurance, with preferred experience in GuideWire Policy Center and technical qualifications in system integration and policy administration solutions.
Role Responsibilities
- Monitor the ticketing system and receive incidents and requests from end-users, analyzing these and either responding to the end-user with a solution or escalating it to the other IT teams.
- Identify and resolve application issues to ensure optimal performance and usability for the various s...
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