Job Description

info_outlineXThis posting is for a new vacancy.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Waterloo, ON, Canada; Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
  • 13 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
  • 5 year of experience managing a technical, customer-facing team.
  • Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.

Preferred qualifications:

  • 8...

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