Job Description
At Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products.
We are a fast-growing SaaS startup, and we're looking for a Technical Solution Engineer to join our dynamic team. This role is a great opportunity to contribute to a growing company, work with a tight-knit team, and help shape our customer service operations.
You will provide advanced technical support to end-users, collaborating with developers and the customer service team for efficient issue resolution.
Key Responsibilities
Assist with L3 technical support tasks, gaining a solid understanding of the product and its features.
Collaborate with the development team to help resolve more complex issues...
We are a fast-growing SaaS startup, and we're looking for a Technical Solution Engineer to join our dynamic team. This role is a great opportunity to contribute to a growing company, work with a tight-knit team, and help shape our customer service operations.
You will provide advanced technical support to end-users, collaborating with developers and the customer service team for efficient issue resolution.
Key Responsibilities
Assist with L3 technical support tasks, gaining a solid understanding of the product and its features.
Collaborate with the development team to help resolve more complex issues...
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