Job Description

Job Description

Who You’ll Work With

The TSE works in a non-silo environment, supporting all of Arista’s products. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.

Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.

What You’ll Do

  • Respond to customer product inquiries via telephone or in written, internet-based email.
  • Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
  • Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
  • Troubleshoot problems with hardware equipment and software applications and recommends corrective action.

    • Ready to Apply?

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    Job Details

    Location
    Chennai, Tamil Nadu, India
    Job Type
    Full-time
    Category
    Other-General
    Posted Date
    February 28, 2026
    Deadline
    April 09, 2026