Technical services representative

Technical services representative

Job - Permanent Full-time - Technician / Technical - maintenance / repair

Branch office: Brossard - Brossard Quebec J4Y 2P3

As soon as possible

Schedule: Monday to Friday (Day)

Description

The Technical Service Representative is responsible for performing diagnostics and/or evaluations related to parts and after-sales service for our various equipment lines. You will receive training on the operation of different cleaning equipment and will be in contact with a diverse clientele from across Canada.

Responsibilities

• Act as the primary point of contact for customer calls nationwide and provide technical solutions;
• Address issues raised by customers to determine the nature and cause of these problems;
• Coordinate with service technicians for interventions if necessary;
• Inform suppliers, cust...