Technical Service & Support Intern LATAM

The Technical Service & Support Intern will work closely with the Technical Services team to support daily operational activities and ensure efficient resolution of company and client issues. This role will act as a liaison between customer-facing teams, Quality, Product Management, and Customer Service, contributing to the continuous improvement of service processes across LATAM.

Essential Duties And Responsibilities

• Gain a solid understanding of TSV repair shop processes, internal and external customer requirements, compliance standards, complaint handling, and data mining techniques.
• Support activities related to Technical Service and Support Operations, including warranty and out-of-warranty repair workflows.
• Prepare and present operational reports to management, providing insights that support key business decisions.
• Provide spare parts sales support to the LATAM sales team, helping ensure appropriate stock levels at dist...