Job Description

Responsibilities / Tasks

As Technical Service Support Engineer, you will be a key technical partner for customers, service teams, and sales colleagues. You will provide technical guidance, develop service solutions, and help ensure customers get the most value from their equipment.

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 Your Responsibilities:

  • Support Service Account Managers and regional teams with technical expertise during the sales process.

  • Identify and recommend the correct spare parts based on customer requirements and equipment configurations.

  • Develop spare parts packages, service documentation, and maintenance plans.

  • Provide remote technical support and troubleshooting to customers and field service engineers worldwide.

  • Prepare technical proposals for equipment upgrades and modifications

  • Contribute to technical training programs for customers and colleagues.

  • Support the res...

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