Job Description

**Principal Responsibilities**

Provide after sales service to all hospitals units, research institutions and reference laboratories in the public and private sectors

**Specific Duties**

+ Carry out instrument installation
+ Carry out corrective and preventive maintenance in the field
+ Carry out reagent application and related troubleshooting
+ Carry out customer training for instruments operation, maintenance, and troubleshooting
+ Provide telephone support to the customers
+ Complete all required documentation to assure compliance with Abbott quality, regulatory, service/support procedures and processes

**Core Competencies**

**_Adaptability_**

+ Tries to understand changes
+ Treats changes and new situations positively
+ Adjusts behavior to deal with changes

**_Initiative_**

+ Responds quickly & being proactive
+ Implements new ideas or potential solutions without prompting
+ Takes acti...

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