Technical Service Specialist For Gorbel Elora

Overview

Join Gorbel as a Technical Service Specialist and support clients with Engineered Lifting Systems. Leverage your expertise to diagnose issues and coordinate effective solutions. This role is pivotal as you will troubleshoot and provide technical assistance to customers facing challenges with product quality, warranty, or operational issues. Your responsibilities will include managing parts orders and documenting service activities in a structured manner to enhance customer satisfaction. You will play an essential role in maintaining Gorbel’s solid reputation in the material handling sector.

Key Responsibilities

• Diagnose and resolve service issues for customers
• Assist with product troubleshooting and repairs
• Manage parts orders and quotations for clients
• Coordinate with vendors for onsite service repairs
• Update and create necessary documentation and manuals

Requirements

• 5+ years ...