Job Description

Responsibilities:

  • Help diagnose and walk customers through technical issues

  • Field test and trials of product improvements solutions

  • Product application support, working with Product Specialist Team

  • Quality assurance for both shop and field teams

  • Major warranty investigations, warranty claim reporting back to the factory

  • Report concerns of product lines to the PC

  • Both Capital and Remanufactured Equipment

  • Technician Mentoring

  • Global Support

  • Travel inside and sometimes outside of Canada.

    • Knowledge/Education:


    EXPERIENCE:

  • Must be experienced in and have a strong knowledge of Epiroc equipment.

    • KNOWLEDGE/EDUCATION:

  • Heavy Equipment/Electrical Red Seal Certified or last year apprentice scheduled to write and obtain license

  • Knowledge of machine electrical control systems. (ARV, RCS, BEV, electro-hydraulic sys...

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