Job Description

Description

:

Major Job Functions:

  • Based on technical audits of the machine, the TSR will make recommendations to the customer on what components will need to be changed.
  • Support troubleshooting efforts to resolve shovel downtime as quickly as possible.
  • Minimize downtime and maintain production requirements as scheduled.
  • Responsible for scheduling customer visits, setting agendas and writing reports.
  • Send technical analysis to the customers and provide the customer with recommended service options.
  • Liaison with Finning Parts Department to have the necessary parts delivered to the Mining customers.
  • Must develop and maintain open lines of communication with all supportive departments.

    • Accountability:

  • Ensure analysis and maintenance/repair recommendations are provided to appropriate groups in a timely manner
  • Provide solutions in a timely manner
  • Recommendation of safety...

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