Job Description
Join Podtech Data Centers in Mackenzie, BC, as a Technical Services Manager. Lead technical operations within a mission-critical data center while managing a dedicated team.
In this key leadership role, you will oversee the daily functions of technical support for HPC infrastructure. Your responsibilities will include managing technician activities, handling customer requests, and ensuring adherence to operational procedures. Strong leadership and IT knowledge are crucial for this position.
Key Responsibilities:
• Lead operational support for HPC and server infrastructure
• Manage hardware installations and technician operations
• Handle customer service requests and escalations
• Coordinate incident response and problem management efforts
• Ensure continuous improvement in service delivery
Requirements:
• 5+ years of experience in data center operations
• 3+ years of leadership experience in a technical r...
In this key leadership role, you will oversee the daily functions of technical support for HPC infrastructure. Your responsibilities will include managing technician activities, handling customer requests, and ensuring adherence to operational procedures. Strong leadership and IT knowledge are crucial for this position.
Key Responsibilities:
• Lead operational support for HPC and server infrastructure
• Manage hardware installations and technician operations
• Handle customer service requests and escalations
• Coordinate incident response and problem management efforts
• Ensure continuous improvement in service delivery
Requirements:
• 5+ years of experience in data center operations
• 3+ years of leadership experience in a technical r...
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