Job Description
Technical Service Desk Controller
Location: London (Hybrid)
Salary: £38,000
Reports to: Head of Services
Join Veritas
Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK.
We're looking for an experienced Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service.
Working alongside the Head of Services, you'll triage customer issues, resolve incidents where possible and ensure work is efficiently allocated across our IT, Print, Communications and Automation teams while helping drive operational excellence.
The Role
You'll oversee the day-to-day o...
Location: London (Hybrid)
Salary: £38,000
Reports to: Head of Services
Join Veritas
Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK.
We're looking for an experienced Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service.
Working alongside the Head of Services, you'll triage customer issues, resolve incidents where possible and ensure work is efficiently allocated across our IT, Print, Communications and Automation teams while helping drive operational excellence.
The Role
You'll oversee the day-to-day o...
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