Job Description

At Squarera, we're driven by a passion for delivering innovative, reliable, and high-impact solutions to our clients. Specializing in technical and cutting-edge technology projects, we're looking for a Service Delivery Manager who can lead client engagements, ensure consistent high-quality delivery, and align technical execution with business outcomes.

Key Responsibilities:

  • Serve as the primary liaison between clients and internal teams on service delivery matters
  • Ensure project and service deliverables are met on time, within scope, and to the highest quality standards
  • Coordinate across cross-functional teams, including engineering, data, and project management, to drive execution
  • Monitor KPIs and SLAs, analyze performance, and implement continuous improvement initiatives
  • Lead and manage issue resolution and escalation processes effectively
  • Align technical delivery with business goals in close collaboration with the Da...

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