Job Description

Job Description

Primary Responsibilities

Inside Sales and Marketing Assistants (ISMA) are members of our ISM team. They assist the Inside Sales Managers in compiling documentation, generating client quotations, entry/update of quotes and other information into CRM, update information in Laboratory Information Management System (LIMS), market research and other tasks as needed.

Specific Responsibilities

  • At all times, complies with SGS Code of Integrity and Professional Conduct.
  • Generates quotes that are accurate and branded according to SGS standards.
  • Assists as required in the compilation of documentation required for RFPs – certifications, resumes, etc.
  • Assists in follow up notifications on older existing quotes as required by Affiliate managers.
  • Data entry of quotations and RFPs into appropriate systems (eg., LIMS, CRM, etc.)
  • Updates changes to customer information in appropriate systems a...

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