Job Description

About The Role

Join the pioneering team at iOPEX Technologies Philippines Inc. as a Technical Support and Technical Sales specialist. This full-time role, based in Taguig City Metro Manila, is integral to providing exceptional customer service and driving business growth. You will play a key part in the call centre and customer service operations of the company.

What You'll Be Doing

  • Provide technical support and troubleshooting to customers, guiding them through product and service-related queries
  • Liaise with customers to understand their needs and recommend suitable solutions
  • Process customer orders and assist with sales enquiries
  • Escalate complex issues to the appropriate teams for further investigation and resolution
  • Maintain accurate records of all customer interactions and follow up as needed
  • Contribute to continuous improvement initiatives to enhance the customer experience

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Ready to Apply?

Take the next step in your AI career. Submit your application to iOPEX Technologies Philippines Inc. today.

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