Job Description
Elevate your career with Algo Communication as a Technical Sales Specialist in Burnaby, Canada. You'll manage pre-sales tasks while assisting customers through various channels like phone, email, and chat.
Algo Communication is a leader in audio and video solutions, seeking an energetic individual to deliver superior technical support. This role emphasizes pre-sale and post-sale assistance, focusing on VoIP and analog audio equipment experience. Engage directly with customer needs to propose effective solutions that enhance communication.
Key Responsibilities:
• Provide pre-sales technical support via phone, email, and ticketing
• Collaborate with sales team for customer requirement analysis
• Recommend system architectures for audio/video deployments
• Assist in product selection and integration planning
• Perform lab testing to validate solutions and support resolutions
Requirements:
• Bachelor’s Degree in Software Engineering or related field
• 3+ years...
Algo Communication is a leader in audio and video solutions, seeking an energetic individual to deliver superior technical support. This role emphasizes pre-sale and post-sale assistance, focusing on VoIP and analog audio equipment experience. Engage directly with customer needs to propose effective solutions that enhance communication.
Key Responsibilities:
• Provide pre-sales technical support via phone, email, and ticketing
• Collaborate with sales team for customer requirement analysis
• Recommend system architectures for audio/video deployments
• Assist in product selection and integration planning
• Perform lab testing to validate solutions and support resolutions
Requirements:
• Bachelor’s Degree in Software Engineering or related field
• 3+ years...
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