Technical Sales Representative / Technician

Duties & Responsibilities

• Present, promote and sell products/services to existing and prospective customers face to face
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Resolution of customer problems and complaints to maximize satisfaction
• Submit orders and follow through with internal sales staff
• Promote and demonstrate new products in line with supplier target market
• Support customer base with all technical needs
• Stay informed on the latest technologies within the industry
• Monitor opposition activity and report to management
• Have monthly meetings with customers to discuss concerns and successes
• Attend supplier training sessions and product launches
• Provide training at customer level
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