Job Description

A Technical Sales Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills.

Responsibilities

  1. Technical Support
    • Collaborate with the sales team to provide technical support and information during the sales process.
    • Respond to customer inquiries and provide data on products, installation, and maintenance procedures.
  2. Needs Analysis
    • Assess customer requirements and recommend appropriate fire safety solutions, ensuring compliance with relevant codes and standards (e.g., NFPA, local regulations).
    • Conduct site visits and risk assessments to identify potential fire hazards and recommend suitable fire protection systems.
  3. Product Knowledge
    • Maintain in-depth knowledge of our product range, including fire alarms, suppression systems, sprinkler, kitchen fire suppression system and FM200.
    • Stay up...

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