Job Description
Technical & QC Support (IT, Computer Science and Networking)
The Technical Support personnel is responsible for ensuring the effective delivery, maintenance, and troubleshooting of all technical systems and equipment developed by the company.
Responsibilities
- Support the efficient and effective delivery of all technical aspects of company-developed systems.
- Perform repair and maintenance of equipment and system peripherals.
- Assist engineers, technicians, and relevant professionals with installation, technical advice, hands-on assistance, and user training.
- Troubleshoot, repair, and refurbish IPC components, hardware system controllers, and assembly boards.
- Provide technical support for any escalated service requests.
- Perform new system installations, software upgrades, housekeeping, and on-site troubleshooting.
- Prepare system designs and technical drawings in compliance with relevant standards.
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