Technical Project Manager

General Objective:
We are seeking a strategic Technical Project Manager (TPM) who brings a deep understanding of the software development lifecycle and the contact center ecosystem.

This role is pivotal in driving our innovation forward by leading a diverse portfolio of AI-based projects and managing development requests for our proprietary and third-party contact center software. You will be the bridge between our clients' strategic goals and our technical execution, ensuring seamless project delivery and exceptional client satisfaction.

Job Descriptio

nKey Responsibilities

:Project & Development Managemen

t● Independently lead the end-to-end management of multiple high-impact projects, including AI-driven strategies, large-scale software development, and system enhancements for the contact center landscape

.● Oversee development requests for our proprietary contact center software as well as other integrated software platforms

.●...