Job Description
About the Role
We are looking for an experienced Technical Project Manager to join our team in Chennai. This is a full-time, work-from-office position managing critical technical projects with a focus on support and mobility.
Mandatory Skills & Experience
Proven
Mobility Experience
in managing projects.
Expertise in
Making Shift Roster
and managing shift coverage for support operations.
Experience with
Effort estimation
and developing
Statement of Work (SOW) .
Strong analytical skills for
Root cause analysis .
Knowledge of
ITSM
frameworks and tools, including the use of
Fishbone diagram
and tracking
defect density .
Familiarity with managing
Shift coverage
and operating in a
24x7 Support model coverage
environment.
We are looking for an experienced Technical Project Manager to join our team in Chennai. This is a full-time, work-from-office position managing critical technical projects with a focus on support and mobility.
Mandatory Skills & Experience
Proven
Mobility Experience
in managing projects.
Expertise in
Making Shift Roster
and managing shift coverage for support operations.
Experience with
Effort estimation
and developing
Statement of Work (SOW) .
Strong analytical skills for
Root cause analysis .
Knowledge of
ITSM
frameworks and tools, including the use of
Fishbone diagram
and tracking
defect density .
Familiarity with managing
Shift coverage
and operating in a
24x7 Support model coverage
environment.
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