Technical Project Manager – Genesys

Overview

Job Title: Technical Project Manager – Genesys | Systems Limited | Dubai, UAE
Recruiting Company: Systems Limited
Job Location: Dubai (Onsite)
Job Type: Full-Time
Application Method:
Additional Info: Immediate joiners preferred; Telecom domain experience highly preferred.

Position Summary

Systems Limited is hiring an experienced Technical Project Manager with deep expertise in Genesys to lead complex contact center transformation initiatives. This role is essential for managing end-to-end technical delivery, overseeing migrations, and ensuring seamless enhancements across cloud-based contact center platforms.

Responsibilities

• Lead end-to-end technical project delivery for Genesys-based contact center programs
• Manage migrations, upgrades, and enhancements for Genesys Cloud and on-prem components
• Coordinate AWS integrations, CRM workflows, and related technical dependencies
• Drive...