Job Description

About the Role


We are looking for an experienced Technical Project Manager to join our team in Chennai. This is a full-time, work-from-office position managing critical technical projects with a focus on support and mobility.



Mandatory Skills & Experience

  • Proven Mobility Experience in managing projects.
  • Expertise in Making Shift Roster and managing shift coverage for support operations.
  • Experience with Effort estimation and developing Statement of Work (SOW) .
  • Strong analytical skills for Root cause analysis .
  • Knowledge of ITSM frameworks and tools, including the use of Fishbone diagram and tracking defect density .
  • Familiarity with managing Shift coverage and operating in a 24x7 Support model coverage environment.

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