Job Description

Pre-Contract Responsibilities

  • Scope and develop custom scopes of work prior to a customer sale.
  • Customer Management

  • Primary point of contact for customer during the implementation phase.
  • Gather requirements and supporting documentation for MLS integration for Transaction Desk.
  • Vendor Management

  • Primary point of contact for MLS vendors.
  • Troubleshoot issues with integrations (listing upload for TD, MLS listing data, member sync discrepancies, etc).
  • Project Management

  • Manage a large number of varied customer requests for an integration team responsible for Transaction Desk including setting priorities and continually update priorities based on new requests and changing information.
  • Manage the flow of information to internal and external enterprise level customers including, but not limited to contract details, deliverables, project status, project ...
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