Job Description
**Overview**
The Copilot and Platform Ecosystem (CAPE) team at Microsoft empowers organizations to accelerate productivity and innovation through AI-powered solutions across Microsoft 365, Copilot, Teams, and extensibility platforms. We are seeking a highly skilled and customer-obsessed **Technical Program Manager II** to lead and drive deep technical resolution across the most complex AI and agent extensibility challenges faced by enterprise customers.
In this role, you will partner with global enterprises to design, deploy, and operationalize next-generation AI and collaboration experiences using M365 Copilot, custom Agents, Graph Connectors, and extensibility frameworks. You will bring a strong mix of technical depth, problem-solving, and program leadership — providing architectural clarity, unblocking escalations, and directly shaping Microsoft’s AI platform through real-world customer signal.
Key Responsibilities
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The Copilot and Platform Ecosystem (CAPE) team at Microsoft empowers organizations to accelerate productivity and innovation through AI-powered solutions across Microsoft 365, Copilot, Teams, and extensibility platforms. We are seeking a highly skilled and customer-obsessed **Technical Program Manager II** to lead and drive deep technical resolution across the most complex AI and agent extensibility challenges faced by enterprise customers.
In this role, you will partner with global enterprises to design, deploy, and operationalize next-generation AI and collaboration experiences using M365 Copilot, custom Agents, Graph Connectors, and extensibility frameworks. You will bring a strong mix of technical depth, problem-solving, and program leadership — providing architectural clarity, unblocking escalations, and directly shaping Microsoft’s AI platform through real-world customer signal.
Key Responsibilities
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