Technical Product Support Engineer

This role is part of a dynamic data operations team at IQVIA, focused on analyzing and resolving data discrepancies, writing and troubleshooting SQL queries, and supporting data quality across healthcare analytics platforms. The team plays a critical role in ensuring data integrity and operational efficiency, directly contributing to IQVIA’s mission of advancing healthcare through data-driven insights.

RESPONSIBILITIES

• Perform data analysis and troubleshooting on open incident / issue

• Explore the data and understand if any discrepancy is found

• Document, communicate and analyze data discrepancy. 

• Knowledge of operational processes (e.g. ITIL)

• Identify any issue on programming code and provide the technical solution/workaround.

• Effectively articulate findings or results, data trends and able to come up conclusions.

• Create SQL database queries to verify published data requests, retrieve specific data sets and results ...