Job Description

This job is with PostEx.

Job Overview

  • We are looking for a motivated and technically skilled Product Operations & Support Specialist with
  • 3-4 years of experience to join our team. This hybrid role blends product operations, technical support, and customer-facing tasks.
  • You will be responsible for maintaining the smooth operation of our products, troubleshooting technical issues, and ensuring that customers receive excellent support.
  • You will also collaborate with internal teams to optimize product performance and contribute to process improvements.

Key Responsibilities

Provide technical support to customers, addressing product-related issues and ensuring a positive experience.

Troubleshoot technical issues and offer timely resolutions, collaborating with product and engineering teams when necessary.

Assist in managing product lifecycle proc...

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