Job Description
Technical Operations Manager | Up to £60,000 + Bonus | Hybrid (Uxbridge) | IT
We're looking for a Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service.
This is a fantastic opportunity for someone who enjoys combining people leadership, technical problem-solving, operational performance, and continuous improvement in a fast-paced technology environment.
What you'll be doing
Leading and developing Technical Support and Field Service teams
Acting as the senior technical escalation point for complex customer and operational issues
Driving SLA performance, service quality and customer satisfaction
Managing installation quality, audits, and technical standards
Working with OEMs, dealer groups and third-party installation partners
Monitoring device performance and operational KPIs to improve re...
We're looking for a Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service.
This is a fantastic opportunity for someone who enjoys combining people leadership, technical problem-solving, operational performance, and continuous improvement in a fast-paced technology environment.
What you'll be doing
Leading and developing Technical Support and Field Service teams
Acting as the senior technical escalation point for complex customer and operational issues
Driving SLA performance, service quality and customer satisfaction
Managing installation quality, audits, and technical standards
Working with OEMs, dealer groups and third-party installation partners
Monitoring device performance and operational KPIs to improve re...
Ready to Apply?
Take the next step in your AI career. Submit your application to Intec Select Ltd today.
Submit Application