Job Description

Role Overview

The Technical Operations Manager is responsible for ensuring the stability, scalability, and operational excellence of healthcare software platforms. This role sits at the intersection of engineering, infrastructure, compliance, and service delivery, ensuring systems operate reliably while meeting healthcare regulatory and security standards.

The ideal candidate combines strong technical understanding with disciplined operational leadership and the ability to translate business and clinical needs into resilient technical operations.

Key Responsibilities

Operational Management

  • Own day-to-day technical operations for healthcare software platforms, including production systems, environments, and releases.
  • Ensure high availability, performance, and reliability of applications and infrastructure.
  • Lead incident management, root cause analysis, and post-incident improvements.

    • Infrastructure &...

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