Job Description

We’re looking for a mid–senior TechOps Engineer to support and operate our production systems, applications, internal tools, and operational environments. This role covers deep application troubleshooting, internal IT/ops tasks, performance optimisation, environment management, monitoring, patching, and ensuring reliable day-to-day operations across the company.

You’ll work closely with engineering, cloud/infra, product, and support teams to keep our platforms stable, secure, and performant.

KEY RESPONSIBILITIES

Application & Platform Support

  • Troubleshoot production issues, API errors, backend failures, and integration problems.
  • Perform log analysis, tracing, diagnostics, and root-cause investigations.
  • Support deployments, configuration updates, and release validations.
  • Monitor system health, respond to alerts, and manage incidents with proper escalation.
  • Maintain strong documentation for runbooks, SOPs, and...

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