Job Description

A leading tech company seeks a Customer Success Escalation Lead to manage onboarding for new customers. This role involves ensuring successful transitions and early adoption of products, focusing on technical support and product guidance. Candidates should have 3–5 years of experience with software solutions, particularly in the fields of digital forensics and IT. Excellent communication skills and a customer-centric attitude are essential. The position offers a hybrid work model in Canada with travel requirements of up to 10%.
#J-18808-Ljbffr

Ready to Apply?

Take the next step in your AI career. Submit your application to Magnet Forensics today.

Submit Application