Job Description

A tech startup is seeking a Technical Customer Success Manager responsible for leading the onboarding experience and ensuring long-term customer success. This role involves hands-on work with product data, including configuring systems and debugging issues. You will act as a primary point of contact for customers and help build effective processes for scaling customer success. Strong knowledge of Shopify and product data management is key, alongside an AI-native work style. This position offers remote flexibility and equity opportunities.
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